Shipping Policy

Made to Order

Each artwork is made to order. Please allow 10–12 business days for production before dispatch.

Delivery Time (Australia)

Standard delivery takes 3–5 business days after dispatch. Rural/remote areas may take a little longer.

Shipping Costs

Calculated at checkout based on item size/weight and delivery address.

Order Updates & Tracking

You'll receive a dispatch email with tracking once your order ships. Multiple-item orders may arrive in separate parcels.

Delivery Notes

Business days are Monday–Friday (AET) excluding public holidays. A signature may be required on delivery. Couriers may not deliver to PO Boxes—please provide a street address where possible.

Delays

Peak seasons, adverse weather, or courier network issues can cause delays. We'll keep you updated if this happens.

Damaged in Transit

If your parcel arrives damaged, please contact us within 48 hours with your order number and photos of the packaging and artwork so we can help promptly.

Last updated: 29 September 2025.